Appointments

Our patient scheduling system is flexible enough to accommodate patients with urgent, non-urgent, complex and planned chronic care, and preventative needs.

 

Our aim is to provide enough time for adequate communication between you and your doctor. As such, appointments are made at 10 minute intervals. You are encouraged to ask reception staff at the time of booking for a longer appointment if you think it is necessary. Alternatively, please select ‘Long Consult’ when booking online.

 

Appointments which may require extra time include: medical forms, skin checks, pap smears and consultations in which more than one issue needs addressing.

Emergencies

Whilst staff will make every effort to provide you with your preferred appointment time, emergencies will always be given priority. In the event of an unforeseeable delay, staff will attempt to contact you.

After Hours

Telephone 46322331 for attention at all times.

 

One of the Iona Medical Centre doctors will be on call for urgent medical matters after 5:00pm on weeknights, and at weekends & on public holidays. Please phone 4632 2331 and listen to the recorded message for directions to speak to the doctor on call.

 

If you are seen by another doctor, your own doctor will be notified and continuity of your care can be guaranteed.

 

Due to the added cost of providing this service, consultations outside normal practice hours will not be bulk billed. A minimum consultation fee of $80 will apply. An additional call out fee will apply for a doctor’s attendance between 8pm and 8am.

Nursing Home Visits & Home Visits

Nursing Home Visits & Home Visits will be made at your doctor’s discretion if your condition makes it impossible to attend the practice and you live in Toowoomba.

For any inquiries, questions or commendations, please call: 07 46 322 331

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